Refund and Returns Policy

Return and Refund Policy

At LiveSale, we are committed to providing you with a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process. Please review the following guidelines for our Return and Refund Policy:

1. Return Eligibility

• You may initiate a return for eligible items within 7 days of receiving your order.
• To be eligible for a return, items must be in their original condition and packaging. They should be unused, unworn, and free from any damage or signs of use.

2. Initiating a Return

• To initiate a return, please contact our customer support team at info@livesale.pk or call at 0303-4247890
• Provide your order details, including the order number and the item(s) you wish to return.
• Our customer support team will guide you through the return process and provide you with the necessary instructions.

3. Return Process

• Once your return request is approved, you will receive instructions on how to securely package and ship the item(s) back to us.
• Please ensure that the returned item(s) are well-packaged to prevent damage during transit.

5. Refund Timeline

• Please allow up to 3 to 7 working days for the refund to be processed and reflected in your account. The exact timeline may vary based on your payment provider.

7. Contact Us

• If you have any questions or concerns about our Return and Refund Policy, please feel free to contact our customer support team at info@lvesale.pk or 0303-4247890